Your privacy matters to us
Find out how we protect and manage your personal data.
Introduction to our policy
We value the confidentiality and security of your information. This policy explains the types of data we collect, how it is used, and your rights as a user of our website and services.
By using our site or engaging with our team, you agree to this privacy policy and its terms. We regularly update our practices to remain in line with Australian legal requirements.
What data do we collect?
We collect personal information when you request a consultation, fill out forms, or communicate with us. We also gather limited website usage data to improve our site.
Information you provide directly
- • Details you provide when requesting information or consultations
- • Responses from forms, surveys, or feedback submissions
- • Correspondence with our support or advisory team
- • Contact details including email and phone number
- • Any records or communications shared with us
Information collected automatically
- • Device type, browser version, and operating system
- • IP address and general location data
- • Pages viewed and time spent on our website
- • Clickstream data from your site visit
- • Cookies used to remember preferences or improve functionality
How your data is used
Personal information helps us deliver requested services, respond to enquiries, and support ongoing advisory relationships. Non-personally identifying data is used to improve our services and site.
- • Scheduling your consultations or follow-ups
- • Contacting you regarding your requests
- • Sending service-related communications
- • Maintaining confidential records of sessions
- • Improving user experience and technical reliability
- • Managing website security and functionality
- • Complying with legal obligations as required
Our commitment: We implement security measures to protect your data and never sell personal details. All collection and use of information is in accordance with current Australian privacy law.
When is data shared?
Your information is only shared if required by law, or with trusted partners who support our operations under strict confidentiality agreements.
Service providers and partners
We may use technology providers for IT, security, or communication support, all bound by Australian privacy requirements.
Legal requirements
We provide information to regulators or law enforcement when legally obligated.
Anonymous data for analysis
Aggregate statistics may be used but cannot identify individuals.
Your rights and choices
You may request access to your data, corrections, or deletion as allowed by law. Contact us to review your information or address privacy concerns at any time.
- • Right to request a copy of your personal data
- • Right to correct inaccurate or incomplete data
- • Right to ask for data deletion, where allowed
- • Right to receive data in portable format
- • Right to object to processing in some cases
- • Right to request limits on personal data use
Questions about your rights can be submitted via our contact form or email. We aim to address requests in a timely manner and in line with Australian law.
Keeping your data safe
We use both technical and organisational measures to protect your data and review these safeguards regularly for effectiveness.
Technical safeguards
- • Use of encrypted connections for all forms
- • Secure server locations in Australia
- • Regular website and data security reviews
- • Restricted access to stored client details
Organisational controls
- • Data access limited to essential staff
- • Confidentiality training for all team members
- • Strict data retention and destruction policies
- • Periodic audits for compliance purposes
How long we retain data
Personal information is kept only as long as needed for the purpose collected, or as legally required for record keeping or compliance.
- • Data stored for active accounts is regularly reviewed
- • Session records maintained for advisory purposes
- • Correspondence retained only for legitimate needs
- • Transaction records held in compliance with laws
- • Non-sensitive marketing data stored securely
You may request deletion of records after service, as permitted by law.
International data transfers
We do not share personal data outside Australia without adequate legal protections and user consent, except as required by law.
- • Compliance with Australian and international privacy standards
- • Approved contractual clauses for overseas suppliers
- • Minimum necessary data shared outside Australia
- • Direct user consent if cross-border sharing is required
Use of cookies
Cookies help enhance your experience by remembering settings and usage. You can manage your cookie preferences in your browser.
Types of cookies we use
- • Necessary for basic site features and security
- • Track usage statistics anonymously
- • Remember your preferences when returning
- • Enable additional convenience features
Disabling cookies may affect some site functions.
Updates to this policy
We review our privacy policy regularly and will post updates on this page if practices change.
- • Significant changes are clearly highlighted
- • Ongoing use implies acceptance of revised policy
- • Policy reviewed at least annually
- • Direct notification where legally required
Check this page for the latest policy version.
Contact for privacy questions
For privacy enquiries, reach out using our contact form, email, or phone. We are here to support your privacy rights.
forenquix
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61 8 6592 4542
Email: content@forenquix.com
Updated November 13, 2025
Effective from November 13, 2025